Frequently Asked Questions

Need something cleared up? Here are out most frequently asked questions and answers.

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How do I create an account?

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How to buy a smart ticket on the Backstage platform?

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What if I encounter a bug or issue while shopping?

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What should I do if I didn't receive the confirmation email after the purchase?

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I received a message stating that my payment was unsuccessful. What can I do?

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What can I buy on the Backstage Marketplace?

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How do I navigate the Backstage Marketplace?

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Do I need a crypto wallet to use the Backstage Marketplace?

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What crypto wallets does Backstage support?

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What fiat currencies do you accept?

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What blockchain is the BKS Marketplace on?

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How do I claim my ticket after purchase?

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Where can I view the NFT ticket?

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Some tickets come with additional benefits. Where can I view these?

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Where can I find out about upcoming events?

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What if I need to return my ticket?

Still have questions?

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