Need something cleared up? Here are out most frequently asked questions and answers.
How do I create an account?
How to buy a smart ticket on the Backstage platform?
What if I encounter a bug or issue while shopping?
What should I do if I didn't receive the confirmation email after the purchase?
I received a message stating that my payment was unsuccessful. What can I do?
What can I buy on the Backstage Marketplace?
How do I navigate the Backstage Marketplace?
Do I need a crypto wallet to use the Backstage Marketplace?
What crypto wallets does Backstage support?
What fiat currencies do you accept?
What blockchain is the BKS Marketplace on?
How do I claim my ticket after purchase?
Where can I view the NFT ticket?
Some tickets come with additional benefits. Where can I view these?
Where can I find out about upcoming events?
What if I need to return my ticket?
Still have questions?